DEFENSIVE PISTOL - ROCHESTER, NY

Cancellation Policy: To provide the highest quality training experience, course schedules, instructor assignments, and range resources are planned well in advance. We appreciate your understanding and cooperation with the following policy. Student Cancellations: More than 14 days before the course: Students may cancel and receive a full refund or transfer their registration to another available course. Less than 14 days before the course: No refunds will be issued. Students may transfer to another course one time, subject to availability. No Shows: Students who fail to attend without prior notification forfeit their course tuition. Course Cancellations by the Training Organization: Courses may be canceled or rescheduled due to insufficient enrollment, severe weather, range availability, instructor illness, or other unforeseen circumstances. If a course is canceled by the training organization, students may choose to: Transfer to another available course at no additional cost, or Receive a full refund of their course tuition. The training organization is not responsible for travel expenses, lodging, ammunition, equipment costs, or other incidental expenses incurred by students. Weather Policy: Courses will generally proceed as scheduled unless conditions create an unsafe training environment. Students will be notified as soon as practical if a course must be postponed due to weather. Student Responsibility Students are responsible for ensuring they meet all course prerequisites and arrive with the required equipment listed in the course description. Failure to meet prerequisites or bring required equipment does not qualify for a refund. Emergency Exceptions: We understand that emergencies happen. Requests for exceptions due to medical emergencies, family emergencies, military deployment, or other extraordinary circumstances will be reviewed on a case-by-case basis at the discretion of the training organization. Students who fail to notify within the required timeframe and do not attend the class will not receive a refund. No refunds will be issued once the class has been attended